Why is the convention named ClexaCon?
ClexaCon is named after two iconic LGBTQ characters, Clarke and Lexa from the CW’s The 100. The storyline inspired fans to push for positive representation in the media and raised over $160K for The Trevor Project, a nonprofit organization supporting LGBTQ youth. While Clexa serves as the inspiration behind ClexaCon, we are a multi-fandom event celebrating many ships, past and present, throughout TV and film.
I’m not a LGBTQ+ woman, can I still attend?
Absolutely! Everyone is welcome! You do not have to identify as LGBTQ+ or even as a woman. Anyone and everyone should attend ClexaCon! We strive to make ClexaCon a safe and welcoming space for everyone within the LGBTQ+ family and our allies who wish to support us.
I can’t attend the convention – will there be live-streaming?
We will not be offering an official live-stream of the event; however, we do upload official video of many of our panels to our YouTube channel. Be sure to follow our channel for behind the scenes footage as well as official footage.
Will there be security?
ClexaCon will provide security guards and take all precautionary measures to ensure the safety of all attendees. This will include ID checks and tagging of any cosplay weapons. We strongly discourage bringing any over-sized bags or duffles as they may be subject to search.
Can I attend ClexaCon if I am under the age of 18?
Yes. However, you will have to have someone purchase your ticket for you. Please note that ClexaCon recommends all individuals under the age of 18 attend with an adult; everyone under 13 MUST be accompanied by an adult while at the convention. Children aged 12 and under do not need a ticket to attend ClexaCon.
Can I volunteer to work for ClexaCon?
Yes! You can get information about opportunities and apply for volunteer positions here. We are looking for volunteers during the convention as well as for the lead-up to the event.
For ClexaCon London, all volunteer shifts will be 6 hours. Everyone who volunteers will be entitled to a free day pass. If you work all day Saturday, you will receive a free pass for Sunday. Work half the day either Saturday or Sunday and receive free entry for the rest of that day.
- You must complete six (6) hours to receive a day pass and you will need to sign in and out
- Purchased tickets are non-refundable. If you purchase a ticket and then decide to volunteer we cannot refund your ticket. You can however transfer any purchased tickets if you decide to volunteer at a later date
- Free day passes are for entry to the convention only and do not include any VIP perks
Volunteers will be required to sign in and out to verify hours.
Does ClexaCon have an anti-harassment policy?
YES. ClexaCon is committed to providing a safe and fun experience for all attendees, exhibitors, guests, and staff. As such, all are entitled to respectful treatment at our convention and associated events. ClexaCon will NOT tolerate inappropriate behavior of any kind, including but not limited to harassment because of age, disability, marital status, race or color, national origin, religion, sex, sexual orientation, or gender identity.
Any threatening behavior toward guests, staff, volunteers or attendees with the intent to harass, annoy, alarm, abuse, torment, or embarrass another is unacceptable and grounds for removal from the convention without refund. If unacceptable behavior continues local authorities will be contacted and criminal charges may follow.
Any behavior that violates this policy during the lead-up to the convention, whether in person or online, will also be considered grounds for being barred from attending the convention. Tickets will not be refunded if voided for this reason.
Anyone who sees or feels that their experience is being compromised due to unacceptable or questionable behavior is encouraged to speak with ClexaCon staff immediately with any concerns for appropriate action. ClexaCon staff can be located in the registration area and throughout the show floor in shirts marked STAFF or by email at [email protected].
Can I bring food and drink in to the venue?
Food and drinks for your own personal consumption will be permitted inside the venue. Refillable water bottles are encouraged, as we will have water stations available around the convention floor. Please refrain from bringing in large amounts of food into venue.
Are there rules or restrictions for the convention?
Yes, please note the following:
- Badges must be worn at all times and must be presented upon request by ClexaCon staff or security
- Bags and backpacks are allowed, but will be subject to search
- No pets allowed except for service animals
- No smoking, including traditional cigarettes, pipes, cigars, e-cigarettes and vaping products
- Over-sized strollers, rolling luggage, hand trolleys, and carts are prohibited for safety reasons
- Photography is prohibited (Tripods are prohibited at the event at all times) during autograph sessions, photo-op sessions, meet & greets and Cocktails for Change
- Vending is prohibited unless you are a registered vendor or exhibitor
- Since the venue where ClexaCon will be held is private property, soliciting at the convention without permission is illegal and doing so will result in being asked to leave
- ClexaCon will not be responsible for lost, stolen, or damaged property, or for injuries sustained during the course of the convention
- Excessive or underage alcohol use, drug use, harassment, the carrying of firearms or any other illegal activity will result in being asked to leave ClexaCon and face possible arrest
- Harassing or offensive behavior will not be tolerated and will be grounds for immediate removal from the convention without refund. Please report such behavior to ClexaCon staff or security immediately
Do I need to bring a photo ID?
Yes! There will be bars on the convention floor. IDs will be checked at the bars as well as at all events that serve alcohol.
Is there a lost and found at the convention?
Please see the registration desk for lost and found. You can find first-aid here as well.
How do I buy things at the convention? Will I be able to pay for things with a debit/credit card?
We encourage you to bring cash to the convention. We cannot guarantee the use of debit/credit cards.
Are fans allowed to wear costumes at the convention?
Absolutely. In fact, it is encouraged!
Can I re-enter the convention if I leave?
Yes you can. Please keep in mind that for capacity reasons, the Fire Marshal might institute a ‘one in, one out’ policy. If certain areas of the convention are deemed too crowded by the Fire Marshal, you may have to wait to re-enter.
I am a member of the press, how can I receive a press pass?
Press applications will open August 1, 2018. Please check back for the application form.
Why are the tickets in USD for a UK event?
ClexaCon is a US based company and we cannot accept card transactions in Pounds (GBP).
Do you expect ClexaCon London tickets to sell out?
We suggest you plan to buy tickets as soon as they go on sale. Purchasing your tickets in advance will secure your place at the convention.
Are tickets transferable?
Yes. You may transfer your ticket to a friend or sell your ticket. Be advised, that buying and selling outside of our ticketing platform is done at your own risk and ClexaCon is not responsible if you purchase a counterfeit ticket or one that has already been scanned. The safest option is to transfer tickets through our official ticketing service.
Do you offer refunds?
All ticket sales are final. There are no refunds. Tickets can however be transferred to other people.
Can I buy admission at the door or do I need to buy them in advance?
You will need to buy tickets in advance for ClexaCon London.
If I lose my badge at the con, can I get a replacement?
Unfortunately we cannot give replacement badges so please keep it safe!
What does a VIP package get me?
All Standard VIP packages include:
- Half-hour early access to convention each day
- Priority line for autographs and photographs
- Admission to all general panels and the convention area
- Early entry to all panels (must arrive early to guarantee entry)
- Priority seating in the main panel room before general attendees (no reserved seating at smaller panels)
Will there be panels at ClexaCon London?
Absolutely, what is a convention without panels?! We will have LGBTQ-related panels, along with featured panels for specific television shows, movies, etc.
Is there an extra charge to attend a panel?
No. Your admission ticket gives you access to all panels. However, seats are limited so please plan ahead.
Autographs and Photo Ops
How can I get an autograph?
Autograph tickets can be purchased at the convention (cash only). Please check the autograph schedule to find when your favorite actors will be signing.
How can I get a photo-op?
Photo op tickets will be made available on the website prior to convention date. You will also be able to purchase tickets at the convention (cash or credit card). You will need to show your ticket confirmation at the time of the photo op, please print and bring your confirmation code. Please be sure to arrive at least 5 minutes early for your photo op.
How much are autographs and photo-ops?
Prices of autographs and photo-ops will vary depending on the guest. The price list will be available prior to the convention.
If I buy tickets for autographs or photo ops in advance, do I still have to buy admission to the convention?
Yes. You must have a ticket/badge to gain entrance to the convention to obtain your photo-ops and/or autographs.
Will there be separate lines for VIP and general admission guests?
Separate VIP & general admission lines will be designated for badge pick-ups, autographs, photo-ops, and panels/workshops. Please direct your attention to the signage on the convention floor – they will direct you to the correct lines.
Will (celebrity) be there all days?
Dates of celebrity appearances will be displayed on our website so people can plan. However, please be aware that all guest appearances are subject to change.
Can I host my own panel?
Possibly! Please visit our Submit a Panel page. We also welcome panel suggestions. Panel submissions will be closing on 8/15.
If I am a panelist, do I get free entry?
For ClexaCon London, all accepted panelists will receive a free regular 2-day pass. When purchasing your tickets to ClexaCon London please remember that:
- Purchased tickets are non-refundable. If you purchase a ticket and then are accepted as a panelist, we cannot refund your ticket. You can however transfer any purchased tickets to a friend or family member.
- Free 2-day passes are for entry to the convention only and do not include any VIP perks or entrance into other ticketed events.
Do I have to leave the room after each panel?
The main panel room will be cleared out between panels. The smaller panel rooms will not be cleared between regular panels but will be cleared before a ticketed event such as a workshop.
When can I start lining up for the next panel?
Attendees will be allowed to line up for panels as soon as the previous panel ends (half an hour or an hour before each panel – please check the schedule).
Will there be a separate line for VIP holders?
Yes. Signs will direct you to the correct line.
What are the capacities for the panel rooms? If they are full, will there be standing room only areas?
The capacities vary in each room. If seats are full, we will offer standing room.
Will there be accommodations for those who are hard of hearing or require BSL interpreters?
If you require accommodations, please contact us at [email protected] or speak with a volunteer. We will accommodate all pre-convention requests and will do our best to accommodate all last-minute requests. There will be a seating area reserved for attendees requiring BSL services.
Is there specified seating for people with physical disabilities?
Please see the “Disability Assistance” section.
Will there be a seating area for VIP badge holders?
VIP badge holders will have priority access to seating in the main panel room before general admission badge holders. Seating will be first come, first served for VIP badge holders. There is no VIP seating reserved in the smaller panel rooms.
When do applications open?
Exhibitor applications open July 20th at 7pm BST.
What am I paying for?
- One 4′ table, two side chairs.
- Two (2) Vendor Badges, which will give access to the convention floor and panels for both days.
- Entrance to extra events held at the convention will need to be purchased separately.
Do I have to take my items with me at night, or can I leave them at my table after the show closes?
We suggest covering up your table and before you leave for the night. We will have 24-hour security on the convention floor but ClexaCon is not responsible for stolen or damaged items.
Is WIFI free?
There is free Wifi available at the location. If you plan to rely on WiFi to accept payments please consider a backup option in case of any WiFi issues.
Will someone need to be at my table/booth the entire time?
You are welcome to cover your space or place a sign saying you will be right back if you have to leave your space unattended. However it is recommended to have someone there when possible, ClexaCon is not responsible for stolen or damaged items.
What are exhibiting hours?
To be announced at a later date.
When is set up and tear down?
To be announced at a later date.
Do I have to exhibit both days?
We hope that all vendors are able to be at their tables for both days. If you are only able or willing to be at a vendor table for one day please consider opting to give vendor space to artists and exhibitors who are able to commit to both days.
What are the actual hours of the con?
Estimated times: Saturday 9am-7pm, Sunday 9am-6pm. Exact times will be made available at a later date.
Will there be food available?
There will be snacks available to purchase purchase within the convention space. You are able to bring in food for personal consumption. There are also cafes and restaurants outside the hotel within walking distance.
Will we have a special badge for entry?
Vendors will receive a badge giving them access to the vendor area earlier for set up and also access to the Convention panels. You will be required to have bags checked upon entry to the Convention space.
Can we ship things?
It will be best to bring all of your supplies with you during load-in. We’ll have more details at a later date.
Do I need to be a registered business in London? Do I need insurance?
You will be responsible for complying with all regulations relating to your business and reporting. You may be asked to provide a copy of a valid Public Liability insurance document. ClexaCon is not responsible for your documentation or licensing. You assume all liability associated with your attendance at the event.
Can my table be next to my friend?
While we cannot guarantee it, if you have a specific spot you would like to be placed in, we will do our best to accommodate that.
Can I display adult material?
If you wish to display or sell adult-themed material please contact [email protected] to discuss details and what would be acceptable.
I’m a manager or representative for a celebrity who is interested in attending ClexaCon as a guest. Who do I contact?
For all bookings, please contact [email protected]
Are you inviting (celebrity) to ClexaCon?
We are currently working with a number of agents and representatives to bring various guests to ClexaCon. Please note that this process is vigorous, extensive, and can take weeks or even months to arrange.
Can I suggest (celebrity) as a possible guest?
Yes, you can! We love hearing your suggestions on social media.
How do you choose the guests you invite?
There are many factors that go into choosing which guests to invite. We unfortunately can’t invite every LGBTQ actress and every actress who has ever played an LGBTQ role on TV or film. We aim to bring a diverse group of talented actresses from some of the best current shows and films as well as some of our favorites from the past. We take into account which guests are popular and who attendees are asking for and try to balance that with who is available and able to attend.
If my fav isn’t announced is it safe to assume you didn’t invite them?
Not at all. Some guests aren’t announced until very close to the event. Some guests have been invited but are unable to attend for a variety of reasons, including prior engagements like weddings, birthdays and other family events. Some guests have been invited but cannot attend because of scheduling issues or may not be able to commit to attend until very close to the event because their work schedules are in flux. We can’t demand their time, especially if the studio needs them for filming or promotional events at or around the time of the convention. Guests also may choose not to attend for other reasons including the option of time off for self care, and taking time out of the spotlight which we absolutely support.
We invite many more guests than are able to attend. If your favorite isn’t scheduled to attend this year they might make it next time!
Why don’t you tell us when you’ve invited a guest and they can’t attend?
It’s important to us that we respect the privacy of guests so we are not able to disclose such information to the public.
Isn’t it true that you just hate my favorite guest and that’s why they aren’t coming to ClexaCon?
Definitely not! We’d love to have all of your favorites attend ClexaCon but there are many reasons why someone may not be able to attend any given year. (See previous questions for more details about why a guest may not be able to attend).
Why don’t you invite this really cool ally?
Allies are always welcome to attend and support our community and learn about ways to help improve representation for LGBTQ women, trans, non-binary and genderqueer people in media and entertainment. ClexaCon is a space to elevate the voices of those within our community and those creating media that represent our community so those are the guests that we want to keep the focus on. Allies who are creating content that highlights our community are welcome to join us to talk about that content.
Some men are listed as guests, why?
ClexaCon aims to celebrate LGBTQ+ women, trans, non-binary and genderqueer people. We also welcome cis men who are creating positive representation for our community or are directly involved in the shows/films/fandoms being featured at the event. We want to hear about how they are working as allies to create positive representation and we want to celebrate the work that they are doing that represents us.
I am a member of the press. How can I receive a press pass?
Press applications will open August 1, 2018. Please check back for the application.
How can I be a sponsor for ClexaCon London?
Please visit our Sponsor page.
Will there be sponsors for ClexaCon?
Yes, the convention will have a multitude of corporate sponsors who openly support the LGBTQ community with their products, services, and presence.
Can I apply for a Carers Pass?
We are committed to making ClexaCon London as accessible as we can for attendees with disabilities. Please read this information in its entirety to ensure we can assist you accordingly.
If you plan to attend the convention with a caregiver or are unable to attend on your own, we can offer you a carer pass. These are free of charge to the individual that will be accompanying you to the convention. To apply for a carer pass, please fill out this form.
A carer ticket is for entry to the convention only. Anyone with this type of ticket is not permitted to:
- Obtain autographs or photo-ops
- Attend meet and greets or other tickets events (the carer will be allowed entry into the room, but will be required to be seated or placed away from the guests)
- Enter the convention without the person for whom they are caring
Please note that you must fill out the form above by October 10, 2018 to allow time for us to process your request. Once your request has been approved, you will be emailed a ticket to provide to your carer that can be redeemed at registration the day of the convention.
Can I request assistance for ClexaCon London?
If you are planning to attend ClexaCon London on your own without a caregiver and require disability assistance, we will be offering disability stickers for attendees who may require special assistance in regards to one or more of the following:
- Wheelchair seating
- Proximity requirements for visual/lip-reading access
- Sightlines: for access to interpreters and service animals
- Rest area/access to seating during panel line up time and/or in autograph and photo-op lines
Please note that you must fill out this form by October 10, 2018 to allow time for us to process your request. Once your request has been approved, you will be notified and will be able to pick up your disability sticker at registration. This sticker will need to be placed on your badge to ensure our volunteers are able to assist you during the convention.
If you have any questions in regards to any of the above, please email us at [email protected] and we will be happy to assist you.
Will ClexaCon provide me an interpreter during autograph signings, photographs, meals and/or meet and greets?
ClexaCon will only be able to provide BSL interpreters for featured panels and smaller panels upon request. ClexaCon will not be able to provide interpreters for autograph signings, photographs, meals and/or meet and greets. Requests for BSL interpreters must be received by October 1. We may not be able to accommodate requests received after October 1.