Your questions, answered!


What is ClexaCon’s Covid Safety Protocol?

ClexaCon has always been a community-driven event and we want to ensure the safest possible experience for everyone in our communities. Our latest safety protocols have been determined based on CDC, local, and state guidelines, and are in line with protocols from other community events taking place around the country. These protocols are subject to changes based on updated guidelines from the CDC or other authorities.

Vaccination & Testing
In order to gain entrance to our ClexaCon 2021 live event, those attending must be fully vaccinated no later than two weeks before the event. We’ll be verifying this by checking every attendee’s vaccine card, whether that be the original, a photocopy, or a photo of the card, on arrival. As our events are inclusive, all-ages, exceptions will be made for guests who are not able to be vaccinated due to age restrictions, on medical advice, or inability to access vaccinations. In this case, we’ll require proof of a recent negative test result to gain entry. These guests must present a negative PCR test taken within 72 hours of the start of the event to gain entry.

Face masks are required indoors at all times for all those attending the Las Vegas event. Security at the event will make sure that this protocol is followed. If you are unable to wear a mask for medical reasons, please email us at accessibility@clexacon.com.

Sanitation & Social Distancing
There will be enhanced cleaning measures in place and hand sanitizer will be provided in various locations inside the event and around the hotel. Social distancing will be encouraged throughout the event with extra space allocated for lines and in the vendor hall.

The Tropicana Las Vegas is also committed to enhanced cleaning throughout the hotel and enhanced safety procedures for their staff.

Guest Experiences

If you are taking part in guest experience at the event, including autographs, photo ops, and meet & greets, the following protocols will be in place:

  • Masks will be required at all times*
  • Only people who have purchased a guest experience may be in line with you
  • Social distancing will be enforced in waiting lines
  • Please do not touch celebrity guests
  • No cash sales

* Mask use during photo ops will be at the discretion of the celebrity guest. If a guest is comfortable, masks can be removed for the photo op and then immediately worn again.

When is ClexaCon 2021?

ClexaCon 2021 will be held October 7-10, 2021 at The Tropicana Hotel in Las Vegas, NV and virtually! 

Why is the convention named ClexaCon?

ClexaCon is named after two iconic LGBTQ characters, Clarke and Lexa from the CW’s The 100. The storyline inspired fans to push for positive representation in the media and raised over $160K for The Trevor Project, a nonprofit organization supporting LGBTQ youth. While Clexa serves as the inspiration behind ClexaCon, we are a multi-fandom event celebrating many ships, past and present, throughout TV and film.

I’m not a LGBTQ+ woman, can I still attend?

Absolutely! Everyone is welcome!​ You do not have to identify as LGBTQ+ or even as a woman. Anyone and everyone should attend ClexaCon! We strive to make ClexaCon a safe and welcoming space for everyone within the LGBTQ+ family and our allies who wish to support us.

I can’t attend the convention. Will there be live-streaming?

We will not be offering an official live-stream of the event; however, we do upload official video of many of our panels to our YouTube channel. Be sure to follow our channel for behind the scenes footage as well as official footage.

I won’t be able to attend but would like to support the convention, what can I do?

Thank you for all of the support you have given us. Please continue to spread the word about ClexaCon. If you would like to support the convention in other ways, please consider becoming a donor or volunteering your time and skills. ClexaCon is a large event run by a small and dedicated team. We appreciate all of the support you can offer!

Do you have a room block?

Yes we do! You can book directly through our host hotel, The Tropicana, starting Wednesday, June 16 at 10 am PDT. Using this portal, you will receive our special group rate discount plus you’ll save nearly $25 on the nightly resort fee, making it the most economical option.

Will there be gender-neutral bathrooms?

Yes! There will be bathrooms designated as gender-neutral.

Will there be security?

ClexaCon will provide security guards and take all precautionary measures to ensure the safety of all attendees.  This will include ID checks and tagging of any cosplay weapons.  We strongly discourage bringing any over-sized bags or duffles as they may be subject to search.

Can I attend ClexaCon if I am under the age of 18?

Yes! However, you will have to have someone purchase your ticket for you. Please note that ClexaCon recommends all individuals under the age of 18 attend with an adult; everyone 14 and under MUST be accompanied by an adult while at the convention. Children aged 12 and under do not need a ticket to attend ClexaCon.

Can I volunteer to work for ClexaCon?

Yes! We will have more information about volunteer opportunities at ClexaCon 2021 soon!

For ClexaCon 2021, volunteers who work at least four (4) hours on a single day will receive a free standard day pass for that day so you can stay and enjoy the convention. If you work eight (8) or more hours in one day you will receive a free standard day pass to another day of the convention. Volunteers will be required to sign in and out to verify hours.

When purchasing your tickets to ClexaCon 2021 please remember that:

  • You must complete at least four (4) hours to receive a day pass and you will need to sign in and out
  • Purchased tickets are non-refundable. If you purchase a ticket and then decide to volunteer we cannot refund your ticket. You can however transfer any purchased tickets if you decide to volunteer at a later date
  • Free day passes are for entry to the convention only and do not include any VIP perks

Does ClexaCon have an anti-harassment policy?

YES. ClexaCon is committed to providing a safe and fun experience for all attendees, exhibitors, guests, and staff. As such, all are entitled to respectful treatment at our convention and associated events. ClexaCon will NOT tolerate inappropriate behavior of any kind, including but not limited to harassment because of age, disability, marital status, race or color, national origin, religion, sex, sexual orientation, or gender identity.

Any threatening behavior toward guests, staff, volunteers, or attendees with the intent to harass, annoy, alarm, abuse, torment, or embarrass another is unacceptable and grounds for removal from the convention without a refund. If unacceptable behavior continues local authorities will be contacted and criminal charges may follow.

Any behavior that violates this policy during the lead-up to the convention, whether in person or online, will also be considered grounds for being barred from attending the convention. Tickets will not be refunded if voided for this reason.

Anyone who sees or feels that their experience is being compromised due to unacceptable or questionable behavior is encouraged to speak with ClexaCon staff immediately with any concerns for appropriate action. ClexaCon staff can be located in the registration area and throughout the show floor or by email at info@clexacon.com.

Are there rules or restrictions for the convention?

Yes, please note the following:

  • Badges must be worn at all times and must be presented upon request by ClexaCon staff or security
  • Bags and backpacks are allowed, but will be subject to search
  • No pets allowed except for service animals
  • No smoking, including traditional cigarettes, pipes, cigars, e-­cigarettes and vaping products
  • Over-sized strollers, rolling luggage, hand trolleys, and carts are prohibited for safety reasons
  • Photography is prohibited (Tripods are prohibited at the event at all times) during autograph sessions, photo-op sessions, meet & greets and Cocktails for Change
  • Vending is prohibited unless you are a registered vendor or exhibitor
  • Since the venue where ClexaCon will be held is private property, soliciting at the convention without permission is illegal and doing so will result in being asked to leave
  • ClexaCon will not be responsible for lost, stolen, or damaged property, or for injuries sustained during the course of the convention
  • Excessive or underage alcohol use, drug use, harassment, the carrying of firearms or any other illegal activity will result in being asked to leave ClexaCon and face possible arrest
  • Harassing or offensive behavior will not be tolerated and will be grounds for immediate removal from the convention without refund. Please report such behavior to ClexaCon staff or security immediately

Can I bring food and drink in to the venue?

Food and drinks for your own personal consumption will be permitted inside the venue. Refillable water bottles are encouraged, as we will have water stations available around the convention floor. Please refrain from bringing in large amounts of food into venue.

Do I need to bring a photo ID?

Yes! There will be bars on the convention floor. IDs will be checked at the bars as well as at all events that serve alcohol.

Is there a lost and found at the convention?

Please see the registration desk for lost and found.  You can find first-aid here as well.

How do I buy things at the convention? Do vendors only take cash or can I pay with a credit card?

Most exhibitors take cash. Credit card payments will be accepted depending on the exhibitor. Be sure to ask what forms of payment they accept before agreeing to any purchases.

Are fans allowed to wear costumes at the convention?

Absolutely. In fact, it is encouraged!

Can I re-enter the convention if I leave?

Yes you can. Please keep in mind that for capacity reasons, the Fire Marshal might institute a ‘one in, one out’ policy. If certain areas of the convention are deemed too crowded by the Fire Marshal, you may have to wait to re-enter.

I am a member of the press. How can I receive a press pass?

Please check back for information on our application.


What do I do if I have tickets from ClexaCon 2020?

For anyone who opted to keep their ClexaCon 2020 purchases and use them at a future ClexaCon, your admission is guaranteed at the ticket level you originally purchased in 2020 for the ClexaCon you wish to attend. Thank you so much for your continued support and for being part of our wonderful and vibrant community! We wouldn’t be here without you! Please follow this link and complete the form to let us know when you would like to redeem your original purchase! 

Should I purchase a three-day pass or single-day passes?

If you plan to attend the entire convention, purchasing a three-day pass will save you a good chunk of money.

Do you expect ClexaCon tickets to sell out?

All VIP tickets for ClexaCon 2019 sold out in under thirty minutes, so if you’re looking for those perks we suggest you plan to buy tickets as soon as they go on sale. Purchasing your tickets in advance will secure your place at the convention.

Are tickets transferable?

Yes. You may transfer your ticket to a friend or sell your ticket. Be advised, that buying and selling outside of our ticketing platform is done at your own risk and ClexaCon is not responsible if you purchase a counterfeit ticket or one that has already been scanned. The safest option is to transfer tickets through our official ticketing service.

Do you offer refunds?

All ticket sales are final. There are no refunds. Tickets can however be transferred to other people.

Can I buy admission at the door or do I have to buy them in advance?

If the event does not sell out online you will be able to purchase tickets at the door.

Where can I pick up my badge?

Anyone who has been to a convention probably has horror stories about badge pick-up lines that usually involve hours of stress, boredom and more boredom.  At ClexaCon, we like to do things a little differently. Attendees are invited to join us at our official badge pickup party where you can not only get your all-important convention badge, but have a few drinks, meet old friends, new friends and friends you haven’t met yet. Don’t worry, if you miss the badge pick-up party, you can still pick up your badge at the convention registration desk.

If I lose my badge at the con, can I get a replacement?

Unfortunately we cannot give replacement badges so please keep it safe!

What does a VIP package get me?

Please see the tickets page for a full list of what’s included with a VIP ticket.

What does a Heda VIP Pass get me?

Please see the tickets page for a full list of what’s included with a Heda VIP ticket.

What does a Lextra VIP Pass get me?

Please see the tickets page for a full list of what’s included with a Lextra VIP ticket.


When will doors open/close?

Programming hours for ClexaCon 2021 will be released close to the convention.

Will there be panels at ClexaCon?

Absolutely, what is a convention without panels?! We will have LGBTQ+-related panels, along with featured panels for specific television shows, movies, etc. See the 2019 panels and workshops page to get an idea of what to expect.

Is there an extra charge to attend a panel?

No. Your admission ticket gives you access to all panels. However, seats are limited so please plan ahead.

Will there be a costume/cosplay contest?

Yes! There might also be a special guest judge.

Are there costume rules or guidelines?

All costume weapons must conform to state and federal law and will be inspected, approved and tagged by ClexaCon staff or security. NO real weapons will be allowed.

Please see the full rules for cosplay weapons here.

If security deems your cosplay weapon to be inappropriate you will be asked to remove it from the convention space but will be allowed to return without it. If you are asked to leave the convention because your costume is dangerous or offensive, your ticket will not be refunded.

Autographs and Photo Ops

What are the COVID Safety Protocols for Photos Ops?

  • Masks will be required at all times.  
  • Only people who will be in the photo op can wait with you in line
  • Social distancing will be enforced in waiting lines
  • No touching or hugging celebrity guests
  • Bag drop area for you to leave personal belongings before the photo op
  • No cash sales 

How can I get an autograph?

Autographs can be purchased now at this link or at the convention. Autograph sales at the convention will be cash only. Please check the autograph schedule to find when your favorite actors will be signing.

How can I get a photo-op?

Photo op tickets will be made available on the website prior to convention date. You will also be able to purchase tickets at the convention (cash or credit card). You will need to show your ticket confirmation at the time of the photo op, please print and bring your confirmation code. Please be sure to arrive at least 5 minutes early for your photo op.

How much are autographs and photo-ops?

Prices of autographs and photo-ops will vary depending on the guest. You can see prices and purchase autographs here. Photo op prices will be announced and will be available for sale before the convention.

If I buy tickets for autographs or photo ops in advance, do I still have to buy admission to the convention?

Yes. You must have a ticket/badge to gain entrance to the convention to obtain your photo-ops and/or autographs.

Will there be separate lines for VIP and general admission guests?

Separate VIP & general admission lines will be designated for badge pick-ups, autographs, photo-ops, and panels/workshops.  Please direct your attention to the signage on the convention floor – they will direct you to the correct lines.

Will (celebrity) be there all days?

Dates of celebrity appearances will be displayed on our website so people can plan.  However, please be aware that all guest appearances are subject to change.

Panel Information

Can I host my own panel?

Possibly! You may submit your idea here until July 1, 2021

If I am a panelist, do I get free entry?

For ClexaCon 2020, all accepted panelists will receive a free 3-day pass to ClexaCon and a speaker badge. You’ll receive access to all panels and workshops Friday through Sunday, the Film Festival, Ascension: The Official After Party and any other non-ticketed events.

When purchasing tickets to ClexaCon 2020 please remember that:

  • Purchased tickets are non-refundable. If you purchase a ticket and then are accepted as a panelist, we cannot refund your ticket. You can however transfer or sell any purchased tickets to a friend or family member.
  • Speaker passes do not include any VIP perks.

Do I have to leave the room after each panel?

The main panel room will be cleared out between panels. The smaller panel rooms will not be cleared between regular panels but will be cleared before a ticketed event such as a workshop.

When can I start lining up for the next panel?

Attendees will be allowed to line up for panels as soon as the previous panel ends (half an hour or an hour before each panel – please check the schedule).

Will there be a separate line for VIP holders?

Yes. Signs will direct you to the correct line.

What are the capacities for the panel rooms? If they are full, will there be standing room only areas?

The capacities vary in each room. If seats are full, we will offer standing room.

Will there be accommodations for those who are hard of hearing or require ASL interpreters?

Please see the “Disability Assistance” section.

Is there specified seating for people with physical disabilities?

Please see the “Disability Assistance” section.

Will there be a seating area for VIP badge holders?

VIP badge holders will have priority access to seating in the main panel room before general admission badge holders. Seating will be first come, first served for VIP badge holders. There is no VIP seating reserved in the smaller panel rooms.


I’m a manager or representative for a celebrity who is interested in attending ClexaCon as a guest. Who do I contact?

For all bookings, please contact info@clexacon.com

Are you inviting (celebrity) to ClexaCon?

We are currently working with a number of agents and representatives to bring various guests to ClexaCon. Please note that this process is vigorous, extensive, and can take weeks or even months to arrange.

Can I suggest (celebrity) as a possible guest?

Yes, you can! We love hearing your suggestions on social media.

How do you choose the guests you invite?

There are many factors that go into choosing which guests to invite. We unfortunately can’t invite every LGBTQ actress and every actress who has ever played an LGBTQ role on TV or film. We aim to bring a diverse group of talented actresses from some of the best current shows and films as well as some of our favorites from the past. We take into account which guests are popular and who attendees are asking for and try to balance that with who is available and able to attend.

If my fav isn’t announced is it safe to assume you didn’t invite them?

Not at all. Some guests aren’t announced until very close to the event. Some guests have been invited but are unable to attend for a variety of reasons, including prior engagements like weddings, birthdays and other family events. Some guests have been invited but cannot attend because of scheduling issues or may not be able to commit to attend until very close to the event because their work schedules are in flux. We can’t demand their time, especially if the studio needs them for filming or promotional events at or around the time of the convention. Guests also may choose not to attend for other reasons including the option of time off for self care, and taking time out of the spotlight which we absolutely support.

We invite many more guests than are able to attend. If your favorite isn’t scheduled to attend this year they might make it next time!

Why don’t you tell us when you’ve invited a guest and they can’t attend?

It’s important to us that we respect the privacy of guests so we are not able to disclose such information to the public.

Isn’t it true that you just hate my favorite guest and that’s why they aren’t coming to ClexaCon?

Definitely not! We’d love to have all of your favorites attend ClexaCon but there are many reasons why someone may not be able to attend any given year. (See previous questions for more details about why a guest may not be able to attend).

Why don’t you invite this really cool ally?

Allies are always welcome to attend and support our community and learn about ways to help improve representation for LGBTQ women, trans, non-binary and genderqueer people in media and entertainment. ClexaCon is a space to elevate the voices of those within our community and those creating media that represent our community so those are the guests that we want to keep the focus on. Allies who are creating content that highlights our community are welcome to join us to talk about that content.

Some men are listed as guests, why?

ClexaCon aims to celebrate LGBTQ+ women, trans, non-binary and genderqueer people. We also welcome cis men who are creating positive representation for our community or are directly involved in the shows/films/fandoms being featured at the event. We want to hear about how they are working as allies to create positive representation and we want to celebrate the work that they are doing that represents us.

Vendors and Artist Alley

How can I display my art in the Artist Alley?

Artist Alley applications for ClexaCon 2020 will open August 15, 2019. Please visit the Vendor page for details and registration information. 

Can I be an exhibitor?

Exhibitor applications for ClexaCon 2021 will open soon.

​What am I paying for?

Please see the Vendor page for up-to-date information about what is included in each package.

Do I have to take my items with me at night, or can I leave them at my table after the show closes?

We suggest covering up your table and before you leave for the night. We will have 24-hour security on the convention floor but ClexaCon is not responsible for stolen or damaged items.

What package would suit me best?

  • Artists are exhibiting items hand made or drawn by them. Prints are okay, as long as it is your own work.
  • Exhibitors are selling works that are mass-produced or made by other people.
  • If you are an exhibitor with a lot to sell or display, we would recommend a booth as it will provide you more storage space and display room.

Is WIFI free?

Dedicated Wifi or wired internet connection for your space is an additional charge through the hotel.

Will someone need to be at my table/booth the entire time?

You are welcome to cover your space or place a sign saying you will be right back if you have to leave your space unattended. However it is recommended to have someone there when possible, ClexaCon is not responsible for stolen or damaged items.

What are exhibiting hours?

To be announced at a later date.

When is set up and tear down?

To be announced at a later date.

Do I have to exhibit the entire three days?

Your package fee covers the entire three days, as does your entry to the convention, but you determine how much of those three days you exhibit. We do however recommend having someone at your table or booth during regular vendor hours to maximize visibility.

What are the actual hours of the con?

Convention floor doors usually open at 9am and close at 7pm on Friday and Saturday and open at 9am and close around 6pm on Sunday. Exact hours for each year may be slightly different and are announced closer to the start of the convention. The convention floor is closed during early morning events and evening events.

Will there be food available?

We will have food and drink available to purchase within the convention space, as well as water coolers.

Will we have a special badge for entry?

Vendors and Artists will receive an exclusive badge, giving them access to the vendor area earlier for set up and also access to the Convention panels. You will be required to have bags checked upon entry to the Convention space.

Can we ship stuff?

You can ship to the hotel or any nearby Postal service, even a friend who lives locally. Please note that the venue may charge extra for shipping to them.

Can we use the loading dock?

We will make the loading dock available for Vendors and Artists. Nearer to the convention we will announce the time it will become available.

Do I need to be a registered business in NV? How do taxes work in Nevada?

You do not need to be registered to do business in Nevada to be a vendor at ClexaCon.  However, you will need to fill out at one-time sales tax return at the end of the convention as well as pay the estimated taxes owed to Nevada’s Department of Taxation.  Additional information and forms will be included in your vendor packet. If you are a registered NV business you will not need to complete the one-time sales tax return.

Can my table be next to my friend?

While we cannot guarantee it, if you have a specific spot you would like to be placed in, we will do our best to accommodate that.

Will we be listed in the app?

All vendors who are confirmed before March 15, 2020 will be listed in the app and on the website.

Can I display adult material? 

You are welcome to sell adult-themed material; however, you must clearly mark these items with a warning cover. For example, artwork should be displayed in a discrete binder, properly labeled as adult material and not easily accessible to any minors. If you are displaying publicly, censor any areas that might be inappropriate for minors.


I am a member of the press. How can I receive a press pass?

Please fill out this form to submit your application for a ClexaCon 2021 press pass.


How can I be a sponsor for ClexaCon?

Please visit our Sponsors page.

Will there be sponsors for ClexaCon?

Yes, the convention will have a multitude of corporate sponsors who openly support the LGBTQ community with their products, services, and presence.

Accommodations for Individuals with Disabilities

What is your Accessibility Services policy?

Our goal is to ensure that everyone who attends ClexaCon has access to the services they need. Please see our full Accessibility Policy here

Please contact us at any time at accessibility@clexacon.com with any questions or requests so that we can work with you to ensure that all of your accessibility needs are met. 


Can I request assistance for ClexaCon 2020?

Yes! ClexaCon is for everyone. If you require accommodations during the event please email accessibility@clexacon.com.