Virtual 1-on-1’s and snapshots are only available until 10:00 AM Pacific on 8/26/2022. After that time, only in-person options will be available.
Before joining the virtual event, please check the following:
- That you have a solid, stable internet connection
- That your microphone and camera are functioning properly
ClexaCon is not responsible if your internet drops out, slows or glitches during the event or if any of your hardware malfunctions during the event.
ASL Interpreters will be available for any panels by request. All recordings of main stage panels will be made available with captions. ASL will also be available for all fan interaction events by request. Please contact us at [email protected] to request ASL interpretation or if you have any questions about our accessibility services.
No refunds will be given if you miss a scheduled event for any reason.
If you are removed from an event due to inappropriate behavior you will not receive a refund.
How do I register for the event?
To register for ClexaCon Virtual visit https://boxcast.tv/channel/sidbyiqu503hvan5lfxl?b=owxweu4vwztlimbic0mu
You will receive an email confirmation with a link to the livestream and your personalized access code. Keep this safe and log in when the event starts.
Can I get a ticket just for one day?
We are only offering a full-event ticket for this event.
How do I access the livestream?
Click on the link in your confirmation email and enter your personalized access code. You can use the same link and code to access the event live on August 27 and 28 and then access the recordings for 2 weeks after the event.
Can I view the livestream panels and events after they have been streamed live?
If you have a virtual ticket you will be able to watch the panels for two weeks after the event.
Can I record or screen grab any parts of the event?
Recording of the event is not allowed for any purpose. Please respect the wishes of the guests and speakers in attendance and refrain from recording any part of the event against their wishes. If we discover that unapproved recordings are posted on social media, you will be immediately asked to take it down and your ability to interact with guests at future events will be compromised.
Where can I find a schedule for the event?
The schedule will be made available in the week before we go live at www.clexacon.com.
Where can I see a list of guests?
Our list of guests and speakers is available on our website.
Virtual 1-on-1 (meet & greet) FAQ
What is a virtual 1-on-1?
A virtual 1-on-1 is a personal video chat between you and the guest of your choice.
How does a virtual 1-on-1 work?
You’ll be scheduled for a window of time for your session. At least 10 minutes before your session you should enter the waiting room. You will be checked into the main waiting area with our virtual event staff and other attendees. When it is your turn, a ClexaCon Virtual staff member will add you to the room with the guest. You’ll have three minutes to chat with the guest before you’ll leave the room. Please note that if you are inappropriate in any way during the 1-on-1 you will be removed without refund. Please be respectful at all times.
Do I have to be registered for the weekend pass to purchase a 1-on-1?
No, however you will need a virtual pass in order to watch the panel livestream during the event or for 2 weeks after the event.
How many people can join the 1-on-1?
The virtual 1-on-1 is for one attendee (you!). It cannot be shared by multiple people. If multiple people want to attend a single session, multiple passes will need to be purchased. Please email [email protected] if you would like to be in the same session with a friend so we can schedule you accordingly.
How much time do I get with a guest in a 1-on-1 fan interaction?
Each 1-on-1 session is for 3 minutes.
Can I buy more than one to get a longer time with the guest?
Yes! You can purchase up to three 1-on-1’s with one guest. We’ll schedule you for back to back sessions so that you can have one extended session. If you aren’t scheduled back-to-back when you receive your schedule, please email us at [email protected]
Can I get a selfie with a guest?
Yes you can but this is an additional purchase. Please see the Virtual Photo Op section below. This can be added on to your 1-on-1 session.
Where do I go to access my 1-on-1?
Follow the link in your confirmation email. Due to scheduling constraints and possible changes, we will be sending confirmations about 24-48 hours in advance.
Will I get a copy of the 1-on-1 video after the event?
No, there will not be a copy of the recording available after the session.
What time are the 1-on-1 sessions?
As soon as we wrap up final confirmations we will post the schedule and make an announcement. Everyone who has purchased a 1-on-1 will receive an email with their time and login instructions 24-48 hours prior to their scheduled time.
When do I get my code to join the 1-on-1?
You will get an email with a link and time for your 1-on-1 closer to the event!